Job Description

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General Description:

Under direct supervision of the Manager, Death and Disability, the Associate Pension Analyst is responsible for preparing basic benefit calculations and updating the member files when a death is reported. The Associate Pension Analyst is responsible for processing pension benefits and refunds.

Job Requirements:

Primary Responsibilities

• Perform the review of incoming refund applications and required documentation.
• Terminate members in the system when a death is reported.
• Calculate benefits and process pension benefits and refunds in a timely manner.
• Conduct peer review of documentation and Eligibility and Control Reports.
• Review disability applications and documentation.
• Perform the beneficiary research and mail death benefit applications.
• Audit all returned documentation for completeness and accuracy.
• Communicate with members and beneficiaries to obtain required documentation.
• Evaluate implications of legal documentation such as trusts, estates, and Powers of Attorney (POA) in the processing of benefits.
• Adhere to plan provisions, policies, and procedures in workload management and benefits processing.
• Reprint member statements upon request.
• Assist department management and team on various projects as required.
• Other duties as assigned.

Position Qualifications

• Strong mathematical, analytical, and critical thinking skills.
• Time management skills.
• Ability to perform effective research.
• Customer service and strong written and verbal communication skills.
• Attention to detail.

Education and Experience

• Bachelor's Degree and additional courses or seminars related to benefits administration.
• Related experience preferred.

Physical Requirements

• Lifting and moving up to five pounds occasionally.
• Sitting for long periods of time; some standing and repetitive physical activity.

Environment

• This job operates in a professional office environment, consisting of regular conversation, business machines (copies, printers, etc.), and telephones.

Disclaimers

• This reflects management's assignment of essential functions; nothing in this document restricts management's rights to assign or reassign duties and responsibilities to this job at any time.
• It is understood that a full-time exempt employee will generally work a minimum of 35 hours per week; however, in the scope of an exempt employee's normal job, work outside the usual schedule is often required. This might include evening meetings, weekends, limited travel, or work hours well beyond 35 in a given week.

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